Accessibility Statement

Introduction

C-R Window Coverings, Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure that our website is accessible to all users, regardless of ability.

We believe that everyone should have equal access to information and services provided through our website. Our goal is to provide a positive experience for all visitors, including those using assistive technologies.

Accessibility Standards

WCAG 2.1 Compliance Efforts

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities. Our development team works to ensure that:

• All content is perceivable through multiple sensory channels
• Interface components are operable by all users
• Content is understandable and predictable
• Content is robust enough to work with current and future assistive technologies

ADA Compliance Commitment

We are committed to complying with the Americans with Disabilities Act (ADA) and ensuring that our digital content is accessible to individuals with disabilities. We regularly review our website to identify and address any accessibility barriers.

Section 508 Compliance

We endeavor to meet the requirements of Section 508 of the Rehabilitation Act, which requires federal agencies to make their electronic and information technology accessible to people with disabilities. While not all organizations are required to comply with Section 508, we voluntarily adopt these standards to ensure broader accessibility.

Accessibility Features

Our website incorporates the following accessibility features to enhance usability for all visitors:

Semantic HTML Structure

We use proper HTML markup and semantic elements throughout our website. This includes appropriate heading hierarchy, landmark regions, and meaningful labels that help assistive technologies understand and navigate our content effectively.

Keyboard Navigation Support

All interactive elements on our website can be accessed and operated using a keyboard. Users can navigate through menus, forms, links, and other controls without requiring a mouse. We maintain a visible focus indicator to help keyboard users track their position on the page.

Screen Reader Compatibility

Our website is designed to be compatible with popular screen readers, including JAWS, NVDA, and VoiceOver. We use appropriate ARIA labels, roles, and properties to ensure that screen reader users receive meaningful information about page content and functionality.

Color Contrast Ratios

We adhere to WCAG 2.1 Level AA color contrast requirements, ensuring that text and interactive elements have sufficient contrast against their backgrounds. This improves readability for users with low vision or color vision deficiencies.

Responsive Design

Our website is fully responsive and adapts to various screen sizes and devices. Users can zoom in up to 200% without loss of content or functionality, and the layout reflows appropriately on smaller screens.

Clear Navigation

We provide consistent and predictable navigation throughout our website. Main navigation menus are clearly structured, and users can easily understand their location within the site through visual and programmatic cues.

Form Labels and Error Messages

All form fields have associated labels that are properly programmatically connected. When errors occur during form submission, clear error messages are provided that identify the error and suggest corrections. Required fields are clearly indicated.

Known Issues

Despite our best efforts, some accessibility limitations may exist. We are actively working to address the following known issues:

• Some older PDF documents may not be fully accessible to screen readers. If you need assistance with any document, please contact us using the information below.
• Third-party plugins or widgets may have accessibility limitations beyond our control.
• Video content may not always include captions or audio descriptions.

We are committed to remediating these issues and welcome feedback to help us identify and prioritize improvements.

Third-Party Content

Our website may include content or functionality provided by third parties. While we strive to ensure accessibility across our entire website, some third-party content may not fully conform to our accessibility standards.

Specifically, our website may embed Google Maps for location information. We have limited control over the accessibility of this embedded content. If you experience difficulty accessing map information, please contact us directly and we will provide the information in an alternative format.

We work with our third-party vendors to encourage accessibility improvements and regularly evaluate the accessibility of integrated content and services.

Feedback and Assistance

We welcome feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know. We take your feedback seriously and will consider it as we evaluate ways to improve accessibility.

How to Report Accessibility Issues

If you experience difficulty accessing any part of our website, please contact us with the following information:

• Description of the accessibility issue
• Web address (URL) of the page where you encountered the issue
• Your contact information (so we can follow up with you)
• The assistive technology you were using (if applicable)

Alternative Contact Methods

You can reach us through the following channels:

We aim to respond to accessibility feedback within 2-3 business days and to propose a solution within 10 business days.

Alternative Formats

Upon request, we will provide information from our website in an alternative format, such as large print, audio recording, or electronic text. Please contact us with your specific needs.

Ongoing Improvements

Accessibility is an ongoing priority for C-R Window Coverings, Inc. We are committed to continuous improvement and regularly:

• Conduct accessibility audits and testing
• Train our team on accessibility best practices
• Monitor new content for accessibility compliance
• Stay informed about evolving accessibility standards and guidelines
• Implement improvements based on user feedback
• Review and update our accessibility statement annually

We view accessibility as a fundamental aspect of quality customer service and are dedicated to removing barriers that prevent access to our digital content.

Effective Date

This Accessibility Statement was last updated on July 21, 2026.

We will review and update this statement periodically as we continue to improve the accessibility of our website.